Q: Why do I need V-CARE when I already
have received Company Profile & other documents from my
new vendor?
A: In a country like India there are known
instances where there is no legal enforcement for providing
authentic information. There is a little amount of risk involved
in relying information provided by your prospective Vendor.
It does not mean that it will be a fake identity but it may
have a bad reputation / credibility in the local market or probably
these things may not be disclosed to you in order to bag the
purchase order. V-CARE ensures a thorough and physical check
on the vendor to verify his identity on your behalf.
Q: My Purchase Department can do a similar check on
the Vendor OR I already have a Vendor Registration Procedure
in place; then why do I need your help?
A: The problem is not of having or not having
a proper Vendor Registration procedure, it is of being able
to conduct a physical verification of the facts which you probably
can not have due to numerous reasons such as geographical distance
between you and the vendor or knowledge and expertise of getting
the information verified. ProcessLOGIX plays the role of your
own Purchase Department to conduct a Vendor assessment in order
to avoid future consequences like legal or financial problems
due to non-existence of a reliable infrastructure with your
vendor to fulfill your requirements.
Q:
Using V-CARE service will put me in more financial burden. Won't
it be cheaper to employ my own people to the task myself?
A: If you compare the cost of employing your
personnel to carryout the verification yourself with the cost
of V-CARE service you will find that it is actually cost effective
to use V-CARE. Moreover, these personnel will be sitting idle
or will be useless once the assessment is over. It is therefore
recommended to outsource such tasks for more cost effectiveness.
Q:
What about the confidentiality?
A: ProcessLOGIX is a professional company focused
on providing services. It is our policy & our commitment
to maintain complete confidentiality about our customer's transactions.
A Non-Disclosure Agreement may be signed upon specific request
from our clients.
Q:
Do you also take the responsibility of all the implications
like financial or legal if the Vendor fails to perform even
after you have verified his credibility and reliability?
A: No! These risks are not covered in any circumstance
since V-CARE is an 'estimation' of the Vendor's credibility
& reliability. It may not be treated as a 'Guarantee'. For
ensuring performance of the Vendor, we may offer specific services
in the near future.
